Goldratt's
Theory Constraints: A Systems Approach to Continuous Improvement
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by William H. Dettmer
Organizations live or die as systems not processes. Their success
or failure is a function of how well the different component processes
interact with one another. Real quality improvement isn't possible without
the knowledge that comes from an understanding of the theory of knowledge,
knowledge of variation, an understanding of psychology, and appreciation
for systems. Goldratt's Theory of Constraints addresses best-selling
author Eli Goldratt's unique approach to dramatically improving corporate
performance, found throughout his books, The Goal (North River, 1992) and
It's Not
Luck (North River, 1994). This book thoroughly explains the
theory of constraints, as well as detailing for the reader exactly how to
problem solve using TOC.